Work plan 

Work plan (RSSFE, 2024) The work plan can be used by any healthcare provider looking to implement the winning strategies. 

Each tool below refers to one of the winning strategies 

1 - Identifying Francophone clients 
2a - Identifying staff members with French language proficiency 
2b - Template - self-evaluation questionnaire 
3 - Matching Francophone clients with bilingual staff 
4 - Referring clients to another service provider with French language capacity 
5 - Measuring the results 
6 - A comparative table of French-language service obligations and winning strategies